A selection of testimonials

"... Dear Donna, thank you very much for the procedures, now on file in our Staff Manual.
Your help has been to the standard we have come to expect of Follett Stock..."

  ".... Perfect service, especially Emma, Many thanks..."

"... throughout Penny has not just been our corporate lawyer she has become a friend.  Penny has played a major part in getting the deal, helpful sound advise and a sympathetic ear when we hit snags, drafting and redrafting through the many changes, always happy to help, she is a real major asset to your company, because of Penny we will use Follett Stock in all our legal work"

"....Lynne, thank you so much for all your help with the divorce. I really appreciate the way you have handled it.  It has made a difficult and emotional situation so much easier to handle, knowing that we have had a professional, competent and friendly person to help and guide us through the ups and downs.  I know that's your job, but just wanted to know that we appreciate all you have done for us"

“Follett Stock is the firm that I hope we would have formed had we all chosen the legal profession!  Professional, comfortable to work for, truly interested to help their clients and not afraid to have a bit of fun at the right time. And we both chose to work in Cornwall.”
"You are professional, friendly and approachable!"

"Ms Wilton was both knowledgeable and professional and provided an excellent service.  Thankyou"

"Verity Slater, Chris Lingard & Samantha Brown - Excellent! Demonstrated empathy, professionalism and easy to talk to.  Chris Lingard also humourous and I just adored his dog, Poppy.  A big thank you to the team"

"I felt that I was treated with empathy and consideration when the case was very emotive for me to deal with"

"I was very impressed with the helpfulness and impressiveness of the reception staff at Follett Stock; they achieved a really good level of customer service and created a good first impression of the firm" (Marketing Manager of a large regional law firm)" 

"I just needed reassuring.... sorry to keep bugging you about this but your the man who can." (comments from a client about Richard Scrase)" 

 

"Professional, client-orientated approach"

"Prompt, efficient and clear"

  "Professional service & feel good confidence in the brand."

"I've heard you on the radio quite a lot lately, I'm impressed by what I hear.  It is reassuring to learn that I have such a 'High Profile' solicitor working on my behalf"

"Faultless service from charming people"

"I was pleased and impressed with the effort all round and thanked Penny for her team's efforts and I look forward to working with you again soon"

"Wow, straight forward advice in simple language. The world needs more of that"

"As a client it is always important to be updated at all times; you did this superbly"

"I want to say how happy I am with the work you are doing for me. Your approach is positive, realistic and intelligent; you are hardworking and always reasonable and helpful with my queries and I have a strong sense that you are fighting on my side rather then treating it as just 'another job'. Follett Stock has proved to be a good choice and your representation even more so"

"Responsiveness is outstanding. The team cover each other and there is always someone to talk to"

"I wouldn't hesitate to recommend you to friends and family looking for good legal advice"

"Thank you for your superb professionalism, speedy service and incisive intelligence. It has genuinely been a pleasure working with you"

"A true credit to your firm"

"It would be extremely difficult to improve on the service we received. It was second to none"

"Unquestionably the best advice locally!"

"I wanted to take this opportunity to feedback to you about Rebecca's handling of the case. From the very beginning of this case until today, the quality and timing of her advice and practical support and her management of me has been nothing short of excellent. This is from someone who rarely uses the 'e' word! If you have such thing as employee of the year, Rebecca gets my vote"

"Friendly and non-threatening atmosphere, relaxed and less formal"

"If only all solicitors were as empathetic, knowledgeable and professional as Ann-Marie and her team"